Frequently asked questions

Choose a car and your dates, enter your details, then review the booking. When everything looks right, pay securely on Stripe. Your booking is confirmed once the payment is verified.

When you submit your details the car is temporarily reserved for 30 minutes. The deadline is fixed when the reservation starts — refreshing the page, editing details or reopening the payment page does not extend it. The countdown is shown on the review page.

Nothing is charged and the car is released once we’ve confirmed with Stripe that no payment was made — usually within a minute or two. Your details are saved, so you can check availability and start a new reservation in a couple of clicks.

Yes. Use “Change car or dates” or “Edit details” on the review page. We re-check availability and recalculate the price. Your reservation deadline stays the same.

Credit and debit cards. Apple Pay and Google Pay appear on Stripe’s payment page on supported devices.

You pay the full rental total — the daily rate for each day plus Florida tax (7%) — when you check out. The exact amount is shown on the review page and on the payment button.

As soon as Stripe verifies your payment, usually within seconds. You’ll see “Confirmed” on screen and receive a confirmation email with your invoice.

You aren’t charged for a declined attempt. You can try another card on the same payment page while your reservation is still active.

Payments are processed by Stripe. We never see or store your full card number or security code.

Miramar Beach, VPS Destin–Fort Walton Beach Airport or ECP Northwest Florida Beaches International Airport. We confirm the exact meeting point with you before pickup.

A valid driver’s license and ID, plus your booking confirmation. Some vehicles may require additional verification or a deposit.

Drivers must be at least 21. Some vehicle classes may require drivers to be 25 or older.

Delivery and custom pickup are available in select areas by request. Contact us with your address and dates and we’ll confirm availability and pricing.

Contact us with your booking number at (850) 000-1780 and our team will review the change. Refunds, when issued, go back to your original payment method.